Effective Date: May 2026

Welcome to J&C Rehab Center. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or use our rehabilitation and wellness services. This policy is designed to comply with applicable privacy and confidentiality principles relating to healthcare and rehabilitation services in Zambia. (J&C Rehab Center)

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Physical address
  • Emergency contact details
  • Medical or rehabilitation-related information voluntarily provided

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access
  • Cookies and usage data

2. How We Use Your Information

We use the information collected to:

  • Provide rehabilitation and wellness services
  • Respond to inquiries and consultation requests
  • Schedule appointments
  • Improve our services and website experience
  • Maintain medical and administrative records
  • Communicate important updates regarding treatment or services
  • Comply with legal and regulatory obligations

3. Medical Confidentiality

At J&C Rehab Center, we understand the sensitive nature of rehabilitation and mental wellness information. All client information is handled with strict confidentiality.

We do not share patient or client medical information with third parties unless:

  • You provide consent
  • It is required by law
  • It is necessary to protect life or safety
  • It is needed for authorized medical referrals or emergency care

4. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. Cookies help us understand how visitors interact with the site.

You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, loss, or disclosure.

While we strive to protect your data, no internet-based transmission or storage system can be guaranteed to be 100% secure.

6. Third-Party Services

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

7. Your Rights

You may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent where applicable
  • Request deletion of certain personal data, subject to legal obligations

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our services are not intentionally directed toward children without parental or guardian involvement. Any information relating to minors will only be handled with appropriate consent and protection.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, services, or operational practices. Updated versions will be posted on this page with the revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

J&C Rehab Center

Phone: +260 976 035 947
Website: https://joechisharehab.com/

By using our website and services, you consent to the terms outlined in this Privacy Policy.